Xfinity cable stuck on welcome screen.

Hi I need advice or help on this situation I have in my X1 cable box still having issues with no signal cableFollow these steps to power-cycle your device: Unplug the power cord from the back of your Xfinity device and wait for at least 10 seconds. Plug the power cord back into the device and wait for the device to power on. Once powered on, check if the welcome screen issue is resolved.Nov 6, 2014 ... a black screen, then press the XFINITY button on the ... to fix your cable. Please send us a PM with ... $200/monthly, tv/remote freezes, channel &Support TV & Streaming. X1 System Refresh feature overview. From the Xfinity X1 Help menu, you can now trigger System Refresh — a multi-check, self-help tool that can fix …

I have tried rebooting multiple times and it’s still stuck. I’ve tried sending a signal and it says it can detect the box. I’ve checked all of the connections too. ... Xfinity Community Forum. TV. X1. X1 box stuck on Welcome screen.I returned the box for a new one at the Xfinity store and it's working now. It had been a working for a few years but I turned the TV on one day and it was stuck on that screen. Despite getting a notice both in chat and on the phone that I would not be receiving a call back, I did get a call from an agent about 90 minutes later.

The Flex box hangs up on the "Welcome Connecting to your entertainment experience" screen. It has been stuck on this screen all day. I got info to come up on the bottom of the screen showing that it is connected toWiFi and showing it's MAC address. I am using an my own modem & router. Any suggestions to get it to finish setup.

Apr 5, 2024 · Using your Xfinity cable box remote, press the “A” button. Navigate to and highlight the “Help” menu in the settings. Press to reset. Xfinity My Account App: Open the Xfinity My Account app on iOS or Android. Scroll down and select the TV tile. Choose to reset the cable box. Physical Reset: Cable box constantly gets stuck on welcome boot screen. Our cable box keeps restarting on its own and then gets stuck on the black “welcome screen.”. This has been happening multiple times a day for the last couple months. Our internet service has also been going out daily for the last few months. Please help. Locked post.Xfinity cable box setup welcome screen When you turn on your TV, you see a blue screen with a message saying "One Moment Please, this channel should be available shortly." Cause This message will appear on the television in the event that you lose the signal coming from BendBroadband and going into your set-top box.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.

You can view your Comcast cable bill online by logging into your account at Comcast.net, clicking Billing & Payments, scrolling down to the Bill Details section and selecting View ...

Sep 22, 2020 · I woke up this morning to my cable box stuck on the welcome screen (what it looks like when it updates every morning.) It will not move past that. I've unplugged and reconnected all of the plugs/cables multiple times, and I've tried to refresh/reset the box via the website.

Cable box constantly gets stuck on welcome boot screen. Our cable box keeps restarting on its own and then gets stuck on the black “welcome screen.”. This has been happening multiple times a day for the last couple months. Our internet service has also been going out daily for the last few months. Please help. Locked post.Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. If you have questions about your services, we're here to answer them. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more.You can view your Comcast cable bill online by logging into your account at Comcast.net, clicking Billing & Payments, scrolling down to the Bill Details section and selecting View ...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.Click the "New message" (pencil and paper) icon. The "To:" line prompts you to "Type the name of a person", but don't do that. Instead, type "Xfinity Support" there. As you are typing a drop-down list appears. Select "Xfinity Support" from the list. An "Xfinity Support" graphic replaces the "To:" line.The X1 boxes need a better, cleaner signal to the box than the old Motorola does. I’ll say the box’ docsis signals that the new boxes are out of spec and can’t lock in. Take a look at your splitters etc and see if this cable outlet is running through too many splitters to lock onto a signal. 0.

Download Comcast listings at the company’s website, Comcast.com. Select the option to print the list of channels, then save it as a PDF, or take a screen shot of the list to downlo...Hi I need advice or help on this situation I have in my X1 cable box still having issues with no signal cableI woke up this morning to my cable box stuck on the welcome screen (what it looks like when it updates every morning.) It will not move past that. I've unplugged and reconnected all of the plugs/cables multiple times, and I've tried to refresh/reset the box via the website. Nothing changes.Cable box seems stuck on the "Welcome -- Connecting to your entertainment experience". Seems to be loading & the screen goes black, a No Signal message & sometimes I'll get the "Welcome -- connecting" screen again. I've unplugged the box, reset the box, reset the gateway -- all with the same results. Not sure if it's related, but a new gateway ...Perform a System Refresh. If the Xfinity welcome screen is stuck due to issues in the Xfinity box’s system settings, you can perform a System Refresh to resolve it. Here are the steps to System Refresh your Xfinity box. Open the Xfinity My Account App on your device. Go to the Overview Menu and locate the TV option.What really works is to power cycle the box and set a 4 minute timer. The box normally takes 3 minutes to get past the first welcome screen and it will reboot some time later if not. If it does not go to the second welcome after 4 min, power cycle the box again. Ours reliably gets by the first welcome on the second try. My X1 box is stuck on ...

Connection problems can also contribute to the Xfinity box getting stuck on the welcome screen. Issues with the HDMI cable, for example, can prevent the box from establishing a proper connection with the TV, resulting in the welcome screen freeze. Similarly, problems with the internet connection, such as slow or unstable connectivity, …

The boxes have been rebooted probably 20 times. Each time, the Welcome screen appears, I answer No to Voice Guidance, then audio and video setting are optimized. I get to select a name for the box, and then, BAM, the Voice Guidance question is back. Regardless of the answer, the screen comes back again and again.Feb 9, 2020 · Here is what I did to solve the problem so far: 1) I swapped the box with a new on from my local Comcast office. DIDN'T HELP. 2) I replaced the HDMI cable with a new one (came with the box) DIDN'T HELP. 3) I replaced the TV set to the latest model (yes!) DIDN'T HELP. Somehow when the set top box gets restarted (or updated in the middle of the ... Hello, For over a week now our Xfininity X1 box has been stuck at ,"Welcome Powering Up. This may take a few minutes...". I've unplugged and plugged the system back in a few times. I've tried calling but never get through because everyone is working remote now. The phone message says that there is an outage in my area and they are working …Support TV & Streaming. X1 System Refresh feature overview. From the Xfinity X1 Help menu, you can now trigger System Refresh — a multi-check, self-help tool that can fix …Are you frustrated with your Xfinity device being stuck on the welcome screen? You’re not alone.This common issue can be a source of annoyance, but fear not ...6908527. This was a small xiD box used in bedroom I took it back to a Comcast store and received a new box all is good now . I should of known something was going wrong with it when I turned my tv on it would be fuzzy and take a minute to finally get a picture so if this is something your experiencing its time for new box. Box don’t seem to ...Cable box constantly gets stuck on welcome boot screen. Our cable box keeps restarting on its own and then gets stuck on the black “welcome screen.”. This has been happening multiple times a day for the last couple months. Our internet service has also been going out daily for the last few months. Please help. Locked post.Cable stuck on welcome screen. Closed. My cable box is stuck on the welcome screen. I’ve unplugged it numerous time, once for 3 hours, and nothing works. Archived post. …

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.

Sep 4, 2022 · After repeatedly resetting both the router and my FLEX box, I am only able to see very limited functionality, beyond a black/blank screen from my Flex device. I am able to access the ‘screen saver,’ but no Home Screen. I am able to use voice commands, but the FLEX never actually accesses the show/3rd Party App I am trying to access. Please ...

24.6K Messages. 4 years ago. @azbmiller wrote: Mine is also stuck on the Welcome Screen. Also doesn't appear to recognize the Voice Remote. I've tried A&D to unpair and various other pair options. Stuck on pop-up about unpairing remote but no way to get to the OK button. This box is unlike the others in my house.Xfinity Comcast offers a wide range of services, from cable TV and internet to home phone and home security. With so many options, it can be difficult to know where to start when l...Cable stuck on welcome screen. Closed. My cable box is stuck on the welcome screen. I’ve unplugged it numerous time, once for 3 hours, and nothing works. Archived post. …Click the "direct message" icon. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.Apr 17, 2020 · 1Pst on main X1 Box (DVR) Well, I am going to post this here since phone support is absolutely useless. Spent literally three hours on the phone with Comcast to resolve my DVR issue to no avail. About four days ago, my X1 DVR box died. Tried to turn on the TV and was greeted with the "Welcome" message and the LED display on the box said "boot". It froze the other night, so we unplugged it to restart it. Now, when I plug it back into the power, the blue light blinks, then turns off. The scroll on my screen says “Welcome., etc”. use a light and see what the name of the connector (coax) is that the cable is attached to. you may have the coax on the wrong coax connector.Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. If you have not already, please review both the Posting Guidelines and Rules here on the sub.My Xfinity box had no prior problems but after a power outage at my house after the power resturned my Xfinity xg2v2-p box now flashes Blue and goes to the welcome screen. Then it flashes back and goes to the update screen where it is stuck at 0%. It keeps doing this cycle without any progress ever being made.Hello, @user_0d1246! Thanks for reaching out to us on our Forums! I hope you are doing well. If you are still having issues with your cable box you can try restarting it using the methods listed in the following link: Restart Your X1 TV Box. If you still find yourself having issues, please let us know and we can dig deeper into the issue. Cable box constantly gets stuck on welcome boot screen. Our cable box keeps restarting on its own and then gets stuck on the black “welcome screen.”. This has been happening multiple times a day for the last couple months. Our internet service has also been going out daily for the last few months. Please help. Locked post. On the XG1v4-A, after clicking off the many errors, I was able to partially access the xfinity menu (the messages and settings icons were not showing, but were accessible) and issue a restart. Upon restart, the box was stuck on the "Welcome. Bienvenido. Bienvenue." screen. Powered off, restarted, still on the "Welcome. Bienvenido. Bienvenue ... Box Stuck on 1 Channel. This has happened before and I do not remember how it was resolved. I am so frustrated as I have been on LONG TERM hold (an hour and more than once) waiting for Comcast to talk to me but they never picked up and I need to hang up. My TV is only getting one channel and it is the one channel I never watch!

Stuck on the welcome screen with 4k box. Official Reply. Got the new box, fired it up and I get the welcome screen. "Welcome. Bienvenido. Bienvenue." Same coax, nice and tight. New hdmi cable (not that it makes much difference). Two restarts, no difference.Dec 27, 2020 · X1 box stuck on Welcome screen. lauren1018 Here is what I did to solve the problem so far: 1) I swapped the box with a new on from my local Comcast office. DIDN'T HELP. 2) I replaced the HDMI cable with a new one (came with the box) DIDN'T HELP. 3) I replaced the TV set to the latest model (yes!) DIDN'T HELP. Somehow when the set top box gets restarted (or updated in the middle …Navigation tips. Press Last to go back in the guide. Search even faster using your remote keypad. Never miss a score with the X1 Sports app. Press the C button to access while watching TV. There are even more awesome apps that come with X1 like Weather, Pandora, and Traffic. Learn more about apps on X1. Last watched programs and …Instagram:https://instagram. used mosquito air helicopter for salemarrakesh mediterranean cuisine menulong island new york newsday obituariesrussell team rentals This is the procedure I used. Press the settings button until the light turns green. Then press the AB button for five seconds. For some reason, I didn't need to press/ enter 981 following the pressing of the AB buttons. It just started working.Hi I need advice or help on this situation I have in my X1 cable box still having issues with no signal cable lakeside dog grooming and pet suppliesspongebob fish meme smirk Dec 27, 2020 · It froze the other night, so we unplugged it to restart it. Now, when I plug it back into the power, the blue light blinks, then turns off. The scroll on my screen says “Welcome., etc”. use a light and see what the name of the connector (coax) is that the cable is attached to. you may have the coax on the wrong coax connector. sliding door on honda odyssey won't close Cable box constantly gets stuck on welcome boot screen. Our cable box keeps restarting on its own and then gets stuck on the black “welcome screen.”. This has been happening multiple times a day for the last couple months. Our internet service has also been going out daily for the last few months. Please help. Locked post.How To Fix Xfinity Box Stuck On Welcome Screen? You should try checking the connection and attempting a factory reset on the device. Down below, we have …Our cable box keeps restarting on its own and then gets stuck on the black "welcome screen." This has been happening multiple times a day for the last couple months.Please help. Archived post. New comments cannot be posted and votes cannot be cast. Hey u/ Alzriso_Gardn this is not the experience we want you to have using our services.