Xfinity support scam.

This is indeed a legitimate text from Xfinity Assistant. When we have room on our technicians' schedule, it is common for us to proactively seek out accounts with signal and connection issues. If you have been experiencing problems with your in-home network, we encourage you to schedule the free appointment. If the appointment does not resolve ...

Xfinity support scam. Things To Know About Xfinity support scam.

Claiming a refund from Xfinity is easy. In about four to six weeks after you disconnect your service and return your Comcast-owned equipment, you automatically receive a refund for any remaining credit balance on your account to the last payment method on file. If you don’t receive an automatic refund to your last payment method, you’ll get ...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Text alerts are as easy to stop as they are to set up. To stop receiving text alerts, text STOP to 266278. If you ever want to restart text alerts, text START to 266278 from your mobile device. Please note that if you opt out of receiving text alerts, you may still receive text messages in direct response to questions or requests you initiate ...

Jan 18, 2023 · THIS IS A SERVICE-RELATED EMAIL Comcast will occasionally send you service-related emails to inform you of service upgrades or new benefits. Please do not reply to this email, it is not monitored. If you'd like to contact us, please visit our website here. Comcast respects your privacy. Oct 4, 2022 · CCBrian1. @djonesv1995 Hello Good Morning, thank you for taking the time to reach out in our great Xfinity forums community. I'm so sorry to hear about the strange phone call you had. This certainly does like some sort of scam type call. The number you shared is not one I'm familiar with at all.

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it

You can reach them at (888)565-4329. Please give them a call and if you still need any assistance from us, please let us know. I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.If you’re enrolled in our 1.2 Terabytes (TB) Internet Data Usage Plan,* you'll receive an email notification when you’ve used 75% of your data. You’ll also receive emails and text messages when you’ve used 90% and 100% of your data. If you use more than 1.2 TB in a month, you’ll also receive email notifications and text messages for ...Nov 16, 2023 · Visitor. •. 3 Messages. 5 months ago. Just received a phone call from a scammer wanting information about my modem so they could send me a security update. Caller said without the update my model will stop working. I happened to be in the same room as the modem which was a little scary. Told the caller my modem is working just fine and hung up. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line ... Just wanted to put it out there that the scam calls from comcast are still going on. Receive a call that they would cut my payment for two years if I paid them up front 10 ...If you don't want to get these messages, reply STOP to the last message you received. You’ll be removed from all future proactive outage text messages. How I can I start receiving messages again after opting out? To opt back into receiving outage messages, send START to 266278. You’ll be re-enrolled in outage messages.

Based on how you've described this scenario, this was a legitimate call from our Xfinity service representatives. We do conduct customer satisfaction calls in order to gauge how things are going. The agent fully authenticating you was done as a security measure as well so that any customer-specific information (visit dates/times in this case ...

Feb 27, 2024 · Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary. Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list ...

Oct 4, 2022 · CCBrian1. @djonesv1995 Hello Good Morning, thank you for taking the time to reach out in our great Xfinity forums community. I'm so sorry to hear about the strange phone call you had. This certainly does like some sort of scam type call. The number you shared is not one I'm familiar with at all. I was called twice in the last two weeks by individuals who asked me to take a survey about my xfinity service. I knew immediately it was a scam so I hung up on the first person. The second one, I went along with the survey questions and they actually had my address! I asked them to tell me the email on my account if they were actually from ...Scam Offering Xfinity Promotion. Today I received a call regarding an Xfinity promotion. The caller id came up as Xfinity and the offer was to reduce my monthly amount to $90.00 per month. I answered the call and spoke to the person because I had been trying to change my TV package due to a 20% increase in my monthly bill.Are Xfinity chats all scams? U. user_y668qd. 3 Messages. Friday, November 10th, 2023 12:31 PM. Are Xfinity chats all scams? I contacted Xfinity through their chat assistant. I wanted to add mobile to my Internet account. ... • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down listScam in Live chat? I was chatting with an agent about issue with my wifi network. The agent offered me $15 mobile line and $30 discount on wifi and free phone. Initially i thought it was legit and provided my ssn and DOB. As the Conversation went on it felt like a scam.This team is a dedicated group of security professionals who respond to issues pertaining to phishing, spam, infected computers (commonly referred to as bots), online fraud and other security issues. Please give them a call for more help. Business Hours: 8:00am - 12:00am EST, 7 days a week. Contact: 1-888-565-4329.However, I encountered an issue when I discovered that the only option available for service transfer was a Pro Installation, which came with a $100 service fee. Upon inquiring, I was informed that a Comcast technician must perform the installation for internet service to be activated in my new apartment.

Posing as an Xfinity employee, the scammer told Hess she would need a cable box software upgrade. A so-called supervisor then offered her a discount deal if …To send a Direct Message: Click "Sign In" if necessary. • Click the "Direct Messaging chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line. A compromised Xfinity ID means there is evidence that someone other than the account owner or an unauthorized user may have accessed or learned the password of an Xfinity ID associated with your account. A compromised Xfinity ID may or may not have already been exploited, meaning someone may have used it to send spam, watch video content or ... 18 Jun 2014 ... If you get a call from a Comcast employee offering a deal that sounds too good to be true, it probably is a scam and you should hang up ...Download it for free from Google Play or the App Store, or text "APP" to 266278. Tap the Account tab at the bottom of the screen. Select Bill details under the account balance section. Tap Bill settings in the payment section. Select Payment methods. Here, you can Remove or Add a Payment Method by selecting the applicable option.In the future, in webmail, any Comcast/Xfinity related Emails, you should see this: next to your unopened email. That is Xfinity's official logo and icon. If you don't see that next to an "xfinity-related email" you can pretty well guess it's not from Comcast/Xfinity.

Refund Options. I received an email about an account refund through xfinityrefunds.com, and the only options for the refund are virtual card, physical card, or transfer to debit card. I'd like to just get my refund as a check or chargeback to my credit card. The fine print also said the options for the cards had fees associated and expiration ...From romance scammers to people pretending to be IRS agents, there are many different ways for criminals to defraud innocent victims out of their personal information and money. Fo...

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send itUltraViewer is a legitimate remote access software which allows users to connect and control systems over a distance. Tech support scammers rely on such programs to gain access/control over their victims' devices. It must be stressed that the developers of this software are not associated with scams; cyber criminals abuse these …$500 gift card scam. When I signed up for xfinity late 2022 or early 2023, I was promised a $500 visa gift card for signing up and a $100 visa gift card for each phone we switched over. I got in contact with the mobile department and they took care of the $100 gift card. ... • Type "Xfinity Support" in the to line and select "Xfinity Support ...Your Xfinity payment is due by the date noted at the top of your bill. If you haven’t made a payment by this due date, we'll send you a late payment notification and you may also be charged a late fee on your next bill. Before you’re charged a fee, we’ll email you: After you’re charged a fee, we’ll also email you to let you know ...In today’s digital age, customer support is a crucial aspect of any business’s success. With the rise of online communication channels, it’s important for companies to provide thei...scam. I just received a call from [Edited: "Personal Information"] and was told there was possible wifi theft detected on my account and I should download anydesk.com so that software could be installed to prevent it. The scammers sent me what looked like a legitimate security code from Xfinity as proof of authenticity.SeniorsMobility provides the best information to seniors on how they can stay active, fit, and healthy. We provide resources such as exercises for seniors, where to get mobility ai...A call from 1- (855)-226-6408 came through my screening service, claiming to be "Xfinity Advanced Technical Support".Xfinity modem update scam phone call. Just got a call from a local number. It started off sounding odd but possibly legit and then started sounding a lot like a scam phone call. The guy claimed he was calling from xfinity and wanted to know how my modem was working. Said that the updates that were sent to it didn't work and asked me about the ...

They can get you set up with the phone right then, and get you a great deal. Otherwise, there's also the option of reaching out to our mobile team at any of the following methods: - SMS Text Message: 1 (888) 936-4968. - Phone: 1 (888) 936-4968. - Chat: https://comca.st/3xxHA0i.

• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message Learn more about common scams and ways you can protect yourself here. View Comcast Security Alerts and the Top Phishing Scams here.

Spam Blocker’s default settings will order calls in the following manner: High Spam Risk calls will be blocked. Blocked calls will not have the ability to leave a voicemail. Medium Spam Risk calls will be sent to voicemail. Calls sent to voicemail will not ring. Low Spam Risk calls will be allowed. Risk label will be displayed with incoming ... This team is a dedicated group of security professionals who respond to issues pertaining to phishing, spam, infected computers (commonly referred to as bots), online fraud and other security issues. Please give them a call for more help. Business Hours: 8:00am - 12:00am EST, 7 days a week. Contact: 1-888-565-4329.Feb 8, 2022 · Based on how you've described this scenario, this was a legitimate call from our Xfinity service representatives. We do conduct customer satisfaction calls in order to gauge how things are going. The agent fully authenticating you was done as a security measure as well so that any customer-specific information (visit dates/times in this case ... Now, you’ll see the word Verified (or the letter V) appear any time the caller’s telephone provider has confirmed that the call is coming from a legitimate telephone number. Where applicable, the verification symbol will appear on the phone screen, and if you have Xfinity X1, it will appear on your TV screen. The symbol will also appear on ...SPP covers charges related to service visits by Comcast technicians for: The diagnosis and repair of in-home wiring used with your Xfinity TV, Internet, and Voice services. The diagnosis of issues relating to the connection between your customer-owned equipment and your Xfinity services. Education about Xfinity TV, Internet, and Voice services.Thank you for visiting our official Xfinity Community Forums support page. From time to time, we do perform outbound marketing and sales calls. If there is ever any questions, you can always hang up and call our main support line at 1-800-XFINITY. It is best to remain safe, so we do provide a variety of outlets to secure your information.The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it I got a voice mail message from the same number, 1- (855)-226-6408, this afternoon, after scheduling service with Comcast yesterday evening. I came across your post before returning the call, and so was armed with a good dose of skepticism. As with your experience, a human answered within a ring or two. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line ... Just wanted to put it out there that the scam calls from comcast are still going on. Receive a call that they would cut my payment for two years if I paid them up front 10 ...

Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Scammers are often pretty crafty, but they’ve started doing something called neighbor spoofing that makes it easy to identify a scam without picking up your phone. The fact that sc...You can contact the Federal Trade Commission at: 600 Pennsylvania Avenue NW, Washington, DC 20580; www.identitytheft.gov; and 1-877-ID-THEFT (1-877-438-4338). This notice was not delayed as a result of a law enforcement investigation. You may place a security freeze on your credit reports, free of charge.Xfinity Assistant scam. This afternoon I received a text message from “Xfinity Assistant” stating the following: “Hi, it's Xfinity Assistant. You now have faster upload speeds, but it looks like a technician will need to make your home at (my address removed) compatible to receive them. Schedule a free appointment to unlock faster …Instagram:https://instagram. smoking hotels in phillyeasy electives at jmumarvel trading cards 1990 most valuablebrittany norwood arian foster instagram It a scam! If you were to call back they would offer you a deal something like, for the next two years you can get 50% of your existing bill with a upfront one time payment of 399.99 Sorry if this is 2nd message. I typed one all up but something went wrong and I dont think it was sent. 0. 1.24 Feb 2017 ... Can these Phishing Emails get more obvious? Comcast said to forward it to "[email protected]". harvey anderson funeral willmar mnwww.strayer.edu student login 1 Apr 2021 ... Comcast users have been a huge target for scammers as of late. Their latest trick once they gain access to your email account via a compromised ...31 Jan 2018 ... Is the Comcast Xfinity Unlimited Data a scam? ... What does Comcast commonly do to scam people out ... How do I contact customer support for Comcast ... dr woods fresno ca Security console. Clicking on View Recent Sign-in Activity in the email will provide a look into your sign-in history for the last 30 days (including location, device type, IP, and time) and allow you to change your password if you see anything suspicious. In addition, a list of Connected Apps displays with all the apps you’ve signed into ...We have many ways to help you control unwanted calls (and they’re available to Xfinity Voice customers at no additional charge): Spam Blocker — Identify and stop unwanted calls with our new spam blocker, so you only talk to the people who matter. Learn more about Spam Blocker. Edge Blocking — We automatically block the following types of ...12 Aug 2022 ... I just sent a message to Xfinity support. I did get scammed bad yesterday, discovered it was a scam this morning, and reported it back to ...